LUXURY SAFARI

Privacy Policy

How we handle enquiry data, cookie preferences, and site analytics.

Privacy

Privacy Policy

Last updated: May 13, 2026

This Privacy Policy explains how Eco Mara Tented Camp collects, uses, and protects personal information when you visit this website, submit an enquiry, or interact with our online services.

We aim to collect only the information we need to respond to requests, improve the website experience, and manage lawful business operations. By using this website, you agree to the practices described below.

Information we collect

Information you provide directly, such as your name, email address, message content, and enquiry topic when you use our contact form.
Technical and usage data, such as browser or device information, pages viewed, and interaction data collected through analytics technologies where consent has been granted.
Your cookie consent preference, which is stored locally on your device so we can remember your choice.

How we use your information

To respond to enquiries, booking requests, and customer service messages.
To operate, maintain, and improve the website and understand how visitors use it.
To measure site performance and marketing effectiveness where analytics or advertising tools are enabled and you have provided consent.
To meet legal, regulatory, security, or fraud-prevention obligations where required.

Cookies and tracking technologies

This website uses a cookie consent banner to let you accept or reject analytics-related tracking. If analytics or advertising tags are enabled on the site, they are configured to respect the consent choice stored on your device. We also store your consent preference in local storage so the banner does not reappear on every visit.

How we share information

We may share information with service providers that help us operate the website and respond to enquiries, such as email delivery or analytics providers. We may also disclose information where required by law, to protect our rights, or in connection with a business or operational reorganization. If you book through a third-party platform, that platform will process your information under its own privacy terms.

Data retention and security

We keep personal information only for as long as it is reasonably necessary for the purpose it was collected, including responding to enquiries, maintaining records, and meeting legal obligations. While no online system can guarantee absolute security, we take reasonable steps to protect the information handled through this website and our service providers.

Your choices and rights

You can change your mind about analytics consent by clearing your stored site data and making a new selection when the banner appears again.
You may contact us to request access to, correction of, or deletion of personal information you have submitted through this website, subject to applicable law and operational requirements.
You can choose not to provide enquiry details, but some website features, such as the contact form, may not work as intended without that information.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact Eco Mara Tented Camp at booking@ecomaratentedcamp.com or through the website contact page.

Need clarification?

If you have questions about any of these terms or need booking-specific details, contact the Eco Mara Tented Camp team and we will be happy to help.