Eco Mara Tented Camp
LUXURY SAFARI
Maasai Mara Sunset


Terms & Conditions

The terms that apply when you browse this website or make a reservation.

Legal

Terms & Conditions

Last updated: May 13, 2026

These Terms and Conditions govern your use of the Eco Mara Tented Camp website and any reservation requests, enquiries, or services arranged through it.

By browsing this website, submitting an enquiry, or completing a booking with us or through an associated booking platform, you agree to these terms together with any booking-specific conditions provided at the time of reservation.

Use of the website

  • You may use this website for lawful, personal, and non-commercial purposes related to learning about Eco Mara Tented Camp and making travel enquiries or reservations.
  • You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use its content in a way that infringes our rights or the rights of others.
  • We may update, suspend, or remove website content, features, or availability at any time without prior notice.

Accuracy of information

We aim to keep all descriptions, photographs, rates, availability details, and service information accurate and current. However, website content is provided for general information only and may be updated from time to time. Confirmation documents and direct booking communications will take precedence where details differ.

Reservations and third-party services

  • Reservations are subject to availability and are not guaranteed until confirmed in writing.
  • Some bookings may be completed through third-party platforms or travel partners. Where this happens, the terms, payment rules, and privacy practices of that third party may also apply.
  • You are responsible for reviewing the final booking details, guest names, travel dates, inclusions, and cancellation rules before payment is made.

Guest responsibilities

  • Guests are expected to comply with camp rules, wildlife safety guidance, conservation requirements, and any lawful instructions from staff, guides, or park authorities.
  • You are responsible for ensuring that the information you provide for enquiries or bookings is accurate and complete.
  • Any special requirements, dietary needs, accessibility requests, or travel constraints should be communicated in advance so that we can advise what is possible.

Intellectual property

Unless otherwise stated, the text, branding, images, logos, and design elements on this website belong to Eco Mara Tented Camp or are used with permission. They may not be copied, reproduced, republished, or distributed without prior written consent, except where limited use is allowed by law.

Liability and external links

To the fullest extent permitted by law, Eco Mara Tented Camp is not liable for indirect, incidental, or consequential loss arising from website use, temporary unavailability, reliance on third-party content, or bookings handled by external providers. This website may contain links to third-party websites for convenience, and we are not responsible for the content, availability, or policies of those external services.

Changes to these terms and governing law

We may revise these Terms and Conditions from time to time by publishing an updated version on this website. Your continued use of the website after changes are posted means you accept the updated terms. These terms are governed by the laws of Kenya, unless another law is required by applicable consumer protection rules.

Need clarification?

If you have questions about any of these terms or need booking-specific details, contact the Eco Mara Tented Camp team and we will be happy to help.